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WorforceDirector - Microsoft Case Study

Employee Management System Saves Police $1.4 Million, Boosts Productivity 20 Percent

Click here for the original Microsoft Document.

Overview
Country or Region: United States
Industry: Public sector

Customer Profile
The Minneapolis Police Department is staffed by 861 authorized sworn officers and 278 civilian employees.

Business Situation
The department had no way to carefully track, manage, and reduce its overtime payments, which were costing more than U.S.$5 million a year.

Solution
The department created an integrated payroll, scheduling, tracking, and inventory solution based on the Microsoft® .NET Framework and making use of Microsoft Windows Server System™ integrated server software.

Benefits
• Saves $1.4 million in overtime costs
• Increases income from recoupable charges by 100 percent
• Increases productivity by 20 percent
• Increases employee morale and public satisfaction

“We have the integrated scheduling and tracking system that we envisioned, and it’s delivering phenomenal savings to us.”
Phil Hafvenstein, Manager, Intellectual Property Initiatives, Minneapolis Police Department


The Minneapolis Police Department knew it was spending U.S.$5 million a year on overtime, but it didn’t have a way to carefully track, manage, and reduce the expense. Working with solution provider Sogeti, the police department created WORKFORCE DIRECTOR™, an integrated payroll, scheduling, tracking, and inventory solution based on the Microsoft® .NET Framework and making use of Windows Server System™ integrated server software. The solution has helped cut overtime expense by $1.4 million annually. By automating the payroll process, the solution has helped increase productivity by 20 percent. The solution is accessible over the Internet by police officers in their patrol cars, eliminating the need for those officers to spend time in the precinct house to implement personnel requests. That increases the time that officers are “on the street,” boosting public satisfaction and employee morale.